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Frequently Asked Questions

Products and Services

What synthesis services does Ansa offer?

Ansa offers direct, contiguous synthesis of double stranded DNA up to 900 bp, and clonal DNA up to 50 kb. Our innovative technology enables us to deliver complex DNA sequences that are often challenging or impossible for other providers to synthesize. At the same time, our streamlined process handles more common sequences with ease, offering speed and unmatched reliability.

How does Ansa verify the quality of plasmid sequences?

Every Ansa clonal assembly is sequence-verified using PacBio HiFi sequencing, a technology that can read the entire plasmid end-to-end with very high single-molecule accuracy. This allows us to confirm that the final DNA sequence matches what was ordered.

To pass QC, each plasmid must meet minimum material requirements and produce sequencing data that resolves into a single, unambiguous consensus sequence. This consensus must match the requested sequence. Because long homopolymer sequences are inherently both difficult to manufacture and to QC, we apply well-defined tolerance rules for those regions to ensure accuracy while accounting for known technical sequencing limits.

For additional rigor, we also evaluate several internal sequencing quality metrics. The target insert and the plasmid backbone are assessed independently but held to the same standards. The entire plasmid must pass QC, not just the insert. Sequencing coverage must be sufficient, continuous across the full sequence, and uniform. Beyond calculating the consensus, we also detect minor-frequency sequence variants (SNPS and indels) as well as structural variants to ensure the plasmid population is predominantly single, correctly sized molecules rather than mixed species or plasmid dimers.

Together, these checks allow us to confidently identify plasmids that are both sequence-accurate and structurally correct, and to clearly explain why a sample does or does not pass QC.

What is “percent perfect”? 

“Percent perfect” is the proportion of long read sequencing reads from an Ansa DNA Fragment that align to the expected sequence with no errors. This number is an estimate of the proportion of DNA molecules within your sample that perfectly match the expected sequence. Percent perfect is on a scale of 0-100% and is reported only for Ansa DNA Fragments; Ansa Clonal DNA originates from a single clone (E. coli colony).

Why is it important?

At Ansa, we want to be transparent and provide you all the necessary information needed to ensure you are successful in using our products. The percent perfect estimate is helpful for choosing a cloning strategy and, in particular, deciding  how many colonies you’ll have to pick to find a perfect clone containing your sequence. 

Percent perfect of a particular sample, as opposed to the more commonly  reported “average number of errors per bp” for a vendor, is a much more useful metric for downstream applications. Highlighting this distinction between error rate and percent perfect is important for the following reasons:

  1. For many complex sequences, percent perfect (associated average error rate) varies from sample to sample, regardless of the vendor and technology used. 
  2. Especially for complex sequences, the error rate can be non-uniform within a sequence, spiking in regions of high complexity. Using average error rate can therefore be misleading, implying a higher proportion of perfect DNA molecules than truly exists in the sample.
  3. The percent perfect informs the number of colonies you’ll have to screen to isolate a perfect clone of the DNA Fragment with high probability.

How to use percent perfect to plan your experiment

In general, the higher the percent perfect score, the fewer clones need to be picked to have a higher likelihood of identifying a clone that contains the exact sequence. For example, to have a > 95% chance of identifying a perfect clone with a 60% perfect DNA Fragment, you’d have to screen 4 colonies, whereas to have the same chance of identifying a perfect clone from a 25% perfect DNA fragment, you’d have to screen 11 colonies.

You can use the table below as a guide for deciding how many colonies to screen for a given percent perfect.

Percent perfectNumber of colonies to pick to find correct one with 95% probability
10%29
15%19
20%14
25%11
30%9
35%7
40%6
45%6
50%5
55%4
60%4
65%3
70%3
75%3
80%2
85%2
90%2
95%1
100%1

If assembling multiple fragments, this effect is multiplicative, so when assembling two fragments of 50% perfect each, the combined percent perfect would be: 0.50 * 0.50 = 0.25, i.e., there is a 25% chance that any one colony picked contains the exact (combined) sequence. For a > 95% probability of finding the correct clone in this scenario, we recommend picking 11 colonies. Although this model is a useful guide for most cloning situations, it is obviously an oversimplification of biology; an important caveat is that if your sequence is toxic (or even modestly burdensome) to E. coli, fewer colonies might contain your perfect sequence than you’d expect based on the percent perfect estimate of the DNA Fragment(s) you’re attempting to clone.

Technical Tip!
Don’t just pick the big colonies. Sometimes the plasmid makes E.Coli grow slower. We recommend surveying a mixture of small and large colonies, if available.

What influences percent perfect?

Ansa DNA Fragments are manufactured by synthesizing one ultra-long oligonucleotide containing your sequence and then amplifying it to produce dsDNA. Errors can arise during oligo synthesis and during amplification.

The graph below shows the relationship between length and percent perfect for DNA fragments that originate from the oligo synthesis process (i.e. assuming no substantial burden of additional errors from amplification).

Note – chemical DNA oligo synthesis, in comparison, typically has 99.4–99.7% average stepwise yield for oligos up to a couple hundred bases. Ultra-long oligos are very difficult to produce using chemical synthesis due to DNA damage that occurs during the reaction cycle. Other gene synthesis vendors who use chemical DNA synthesis to produce gene fragments can enrich perfect molecules in a sample by using an error correction process that depletes heteroduplex molecules after a melt/reanneal step; however, complex sequences cannot be error corrected using these methods, so Ansa does not employ them.

How do we measure percent perfect?

We measure percent perfect using long-read sequencing, where we then align reads from a particular sample (filtered to have essentially no sequencing errors) to the expected sequence to estimate the fraction of molecules that contain the desired sequence.

What is the mass spec (yield) for Ansa’s DNA synthesis?

Ansa’s minimum mass spec (yield) is 150 ng and average mass spec (yield) is 1.5 ug.

I received Ansa product with my IDT order. Where can I find the product sequence data and other supporting collateral?

IDT is happy to help support questions around your order. Reach out to IDT customer service:
US/Canada: amr-custcare@idtdna.com
Europe: emea-custcare@idtdna.com
Asia Pacific: apac-custcare@idtdna.com

Where can I find information about Ansa’s vector catalog?

To locate the list of vectors, their descriptions, vector maps, and sequence files, please visit the Catalog Vector page.

I don’t see the vector I would like to use for my project. Does Ansa offer any alternatives?

Yes, Ansa has an early access program for custom vector onboarding. You can find more information and complete the custom vector form here.

Is there a most commonly used vector I should select when planning my project with Ansa?

The standard choices for sequences up to 7.5 kb are pANSA-Amp-v1.5 and pANSA-Kan-v1.5. Our most reliable vectors for long, complex, or toxic sequences up to 7.5 kb are pStable-Ind-Amp-v1.0 and pStable-Ind-Kan-v1.0. All sequences greater than 7.5 kb will automatically use the pStable-Ind-Chlor-v1.1 vector.

Am I able to get clonal DNA with a chloramphenicol resistance marker for products 7.5 kb and under?

Ansa has removed chloramphenicol resistance from our list of standard vectors. It is available only for products 7501-50,000bp. If you are interested in continuing to use a chlor vector for standard products, please reach out to our customer support team.

Previously, Ansa offered pAnsa3 (Kan) and pAnsa3 (Chlor) vectors but I don’t see them in the vector catalog. Will I still be able to order them?

Ansa no longer offers pAnsa3 (Kan) or pAnsa3 (Chlor). The standard choices for sequences up to 7.5 kb are pANSA-Amp-v1.5 and pANSA-Kan-v1.5. In order to compare the new vectors with the previous vectors, you can download the legacy vector maps and sequence files below:

I’m interested in the XL Clonal DNA and my sequence is longer than 7.5 kb. Which vectors are available for >7.5 kb sequences?

We provide 7,501bp – 50,000 bp in pStable-Ind-Chlor-v1.1, a single-copy vector that can be induced to mid-copy number using arabinose. Very large plasmids can be difficult to propagate in E. coli using higher copy vectors. This backbone ensures more reliable propagation during cell growth while enabling you to obtain a much higher yield than you could obtain with a single-copy vector. This higher yield is achieved by inducing the copy number after most of the cell growth has already happened.

What timeline can I expect my project to be provided?

We aim for competitive turnaround times (TAT) depending on your size and format.

  • For fragments (200-900 bp), we ship in as few as 4 business days. 
  • For clones (100 bp – 7.5kb), these are shipped in as little as 11 business days.
  • For clones (7.5kb – 50 kb), these are shipped in as little as 25 business days.

Shipment times are dependent on when your order is placed. Reach out to your account manager or email us at customerservice@ansabio.com for more details.

What are some examples of the kinds of complex sequences Ansa’s enzymatic DNA synthesis can generate?

Ansa can synthesize challenging sequences, including non-coding elements like promoters, ITRs and poly(A) tails. Our focus is on the synthesis of complex sequences that include features such as very high or low GC content, multiple repeats, and sequences with secondary structure. See our tech note for more details.

Does Ansa include adapters of their gene fragments? 

Ansa’s gene fragments are shipped with Forward and Reverse Adapters used to amplify the sequence and produce dsDNA. These Adapters can be removed based on each user’s needs by adding cut sites to the ends of the target sequence, or by using PCR amplification with sequence-specific primers.

How does Ansa address Biosecurity? 

Ansa takes Biosecurity seriously. We are a member of the International Gene Synthesis Consortium and adhere to their Harmonized Screening Protocol. All requested sequences are screened according to the NSTC Framework For Nucleic Acid Synthesis Screening before being synthesized. View Ansa’s Self-Attestation Letter.

NEW: Synthesis Add Ons

Is it possible to include both add ons to the same order?

Yes — glycerol stocks and DNA scale-up can be added independently or together on any eligible order.

Are you able to add scale-up and glycerol stock to all products?

Glycerol stocks and DNA scale-up are available for Clonal DNA and XL Clonal DNA, but are not available for DNA Fragments.

How much does each add on cost? 

Each glycerol stock ordered will have an additional fee of $30. Scale-up is priced based on the total size of the insert and starts at $325 per maxi-prep.

Is it possible to request a glycerol stock or scale-up while my order is still in manufacturing or has already shipped?

Depending on where in manufacturing your order is, we might be able to add glycerol stocks or scale-up preps to your order. Please reach out to our Support Team within the ordering portal to see if it is still possible.

Can I request my scale-up is Endotoxin-free?

Yes, we can perform our scale-up using an Endotoxin-free kit with a spec of 0.1 EU/µg. While we have benchmarked our preps against the vendor’s specifications to meet the standard, we do not certify the specific levels of Endotoxin contained in our preps. Please note that the overall yield from an Endotoxin-free prep is less than that from standard prep. If you are trying to maximize the yield and do not require Endotoxin-free samples, we suggest ordering the standard prep to ensure you get the most DNA possible.

Is normalization available for my scale-up?

Yes, while we typically ship scale-up without normalization we can also normalize your sample to 1000, 500 or 100 ng/µl. Please note that if the diluent volume required for normalization exceeds 1.3 mL, the sample will be normalized to the nearest 100 ng/µL increment. If the measured concentration is lower than requested, the sample will not be normalized and will be provided at the eluted concentration.

Quoting and Ordering

How do I set up an account?

Create a user profile  via our e-commerce portal. In the portal you will have access to the following features: 

  • Real-time quoting & complexity screening
  • Order placement
  • Expected ship dates & order tracking
  • Embedded invoice & payment process

If your business or institution is already registered in our internal system, your profile will automatically connect to that account. If you believe your email is connected to the wrong account or if you work for a subsidiary, reach out to customerservice@ansabio.com.

Can I pay with a credit card?

Yes, you can pay by credit card via our e-commerce website or our payment platform, Stripe, once you receive your invoice.

How do I place an order?

Set up an account on our e-commerce portal and create a quote. When you have finished uploading your sequences, select the option to check out at the bottom of the screen. At checkout you will be asked to enter address and payment information. When you are ready, select the option to place your order. 

Note: Ansa accepts all sequences. You do not need to wait for complexity screening results to place your order. Complexity results will be included in your order confirmation. 

Upon order placement, your sequences will be screened for biosecurity purposes. Once approved, you will receive a confirmation email with order details.

How do I check my order status?

You can track the progress of your order, including shipping dates, via the e-commerce portal.

Will I receive a Certificate of Analysis with my order? 

A CoA document and tabular (.csv) CoA inclusive of all order lines is provided with every shipment confirmation. The CoA includes key specifications, amount of product sent, and quality information. For clonal products you will also receive a .gb and .fasta file for your sequence.

How will my product be delivered?
< 25 genes1.5 mL microfuge tubes
26+ genes96 deepwell plate

All products are shipped as dried down, double-stranded DNA. Either as a linear fragment or a circularized plasmid.

What shipping method does Ansa use?

Ansa uses FedEx for all shipments. For domestic orders, you have the option to select 2-day or overnight delivery via the e-commerce ordering platform. For international orders we ship international priority which takes 4-5 business days depending on location.

How do I add special handling requests to my order?

Please include any special handling or shipping requirements in the notes section when you place your order.

Who can I contact if I need to complete vendor onboarding?

Please include any special handling or shipping requirements in the notes section when you place your order. Reach out to customerservice@ansabio.com for any vendor onboarding-related inquiries.

On-Time Guarantee

What exactly does the Ansa On-Time Guarantee (AOTG) Program guarantee?

AOTG guarantees that your order will be completed and shipped on or before the expected ship date. If any part of your order fails to meet this date for DNA Fragments and Clonal DNA (100 bp – 7.5 kb) orders, the entire order is free—no exceptions.

For larger orders, such as XL Clonal DNA (7.5 kb–50 kb), Ansa may handle the order in separate groups, each with its own guaranteed shipping schedule. The sequences in each group will be assigned a guaranteed shipping date, as applicable. This ensures customers can confidently plan their work, reducing the uncertainty associated with legacy DNA synthesis vendors. It underscores Ansa’s confidence in its technology and its commitment to reliability and customer satisfaction.

Why has the Guarantee Shipping Date changed from my quote to my order?

During the quoting process, you will see a date associated with the real-time expected shipping date. Once the order is officially placed, the expected shipping date will then become the guaranteed shipping date. The guaranteed shipping date may change depending on biosecurity screening or orders placed outside Ansa standard business hours.

What do “Guaranteed”, “Let’s Try”, and “Not Currently Possible” classifications mean when my sequences are being assessed?

Guaranteed – We are confident we can synthesize your sequence and are guaranteed to ship by the communicated date or its free.

Let’s Try – Your sequence may be on the cutting edge of what can be synthesized, but we want to give it a try! These sequences fall outside of the Ansa On-Time Guarantee program.

Not Currently Possible – Your sequence is outside Ansa’s current capabilities and cannot be accepted at this time. Any of these sequences will be automatically removed when you place your order.

Is the Ansa On-Time Guarantee (AOTG) only available through direct purchase from Ansa?

Yes, currently the AOTG is available only for products purchased directly from Ansa Biotechnologies and is not available through channel partners, approved resellers, or affiliates.

My order was split into multiple shipments. Why is that?

For larger orders, Ansa may handle the order in separate groups, each with its own guaranteed shipping schedule. The sequences in each group will be assigned a guaranteed shipping date, as applicable. Orders can also be designated to ship as soon as it is produced. Simply designate the order as partial shipments at time of checkout and Ansa will get product to you as soon as available.

What if Ansa does not meet the “Guaranteed Shipping Date” or fails to fulfill the entire order of guaranteed sequences?

If Ansa misses the guaranteed shipping date or fails to deliver the order in full, at specification, you will not be invoiced for any guaranteed sequence in your order.